IMPORTANT DELIVERY INFORMATION

The Stickman does not hold any stock. We rather keep costs low and provide clients with better discounts. Therefore, we work closely with our suppliers to co-ordinate the delivery of your purchases. We will use the fastest method possible and therefore, shipments may be split-up into two or more deliveries depending where the stock is available and where the client is.

DELIVERY TIMES

The Stickman Store is based in Johannesburg, Gauteng and we courier our products to your doorstep nationwide within 3 to 5 business days for items that are readily available from the supplier and 5 to 15 business days should the supplier need to fabricate or order special items. There might be instances where custom made or designed items could take longer than 15 business days to be delivered to you.

DELIVERY FEES

 

You will see at checkout there will be two options, with or without insurance. With the high rate of crime against courier companies we have chosen to add the option of adding insurance to your purchase to provide peace of mind.

The delivery charges start at R90 and the prices do increase as the total value increases.

WHY DO WE CHARGE DELIVERY AND OTHER DONT?

Well, after much market research and speaking to our customers, we found that majority (78.54%) of customers would rather receive a discount on the TOTAL amount of goods that just getting free delivery. Which makes sense as you are going to save more.

Also, we want to ensure you get what you buy and it gets to you properly so we use the money directly for coordinating and ensuring successful deliveries.

The delivery charge is reflected as an additional cost in the checkout page. The delivery fee is subject to change at any time.

QUERIES:

If you have any questions regarding our Terms of Service, Privacy Policy, Deliveries and/or Refund Policy, please contact us at: hello@thestickman.co.za or alternatively on 011 440 0628